VBR Tools & Resources
Support Lines
Click the bars below for support contacts for each product. Includes assistance with MLS, MLS Touch App, or Sentrilock.
Your membership also includes technical assistance with desktop, laptop or mobile.
Tech Helpline:
- Phone: 866-619-8170
Flexmls Support:
- Email: support@fbsdata.com
- Phone: 888-525-4747
(7:00 a.m. to 8:00 p.m. MTN, Monday - Friday)
Sentrilock Support:
- Phone: 877-736-8745
You'll need your user ID. It is your Flexmls number followed by a dash and VMLS in all caps. "XXXX-VMLS"
ShowingTime & InfoSparks:
- Phone: 800-379-0057
8:00 a.m. to 5:00 p.m., Monday - Friday - E-mail: showings@showingtime.com
- Web: www.showingtime.com/support
- Phone: (561) 757-4551
- Email: support@forewarn.com
VBR's Weekly Updates
Stay updated with VBR's weekly newsletter. Below is the most recent edition. We also have an archive from the past year.
April 14: VBR's Year in Review. CAR market stats. Fair Housing activities. Wildfire insurance legislation.
March market stats. Membership Meeting this week. Social media best practices. Upcoming classes. 4/7/2025
MLS Options for Sellers. Fair Housing Month. Navigating Appraisal. New NAR consumer guide. 3/31/2025
Mortgage rate drop. Fair Housing Month. Better way to track mileage. Spring classes. 3/24/2025
Colorado February market stats. New consumer guide from NAR. Spring classes. 3/17/2025
Eagle County & statewide market stats. Tax year update required. Call to action on ID verification. 2/17/2025
Are you using FOREWARN? What to know about CC&Rs and HOAs. Contracts classes. Wildfire mitigation. 2/3/2025
Colorado market recap. Virtual Economic Summit. Commission Update classes. Wildfire relief fund. 1/21/2025
New cell phone law. 2025 VBR classes. Colorado legislature & Eagle County. Why use Instagram? 1/6/2025
2024 Newsletters
Ethics cycle ends 12/31. A healthier market for home buyers? 2025 VBR classes. Eagle County water rates. 12/30/2024
VMLS Update. Holiday hours for VBR & CAR. 2025 classes. Vacant home tax update. 12/23/2024
November market stats. The fight for property rights. FlōPlan platform ending. Tech & real estate in 2025. 12/16/2024
Newest CAR Update. Counties considering taxes. VBRF grants open. Ethics cycle ends Dec 31. 12/9/2024
NAR Settlement approved. Short-term rental fee feedback. 2025 dues. Ethics class options. 12/2/2024
HOA tips for clients. Get involved with a committee. Short-term rental progress. Ethics class options. 11/25/2024
What's next for the housing market? CAR benefits. Build your audience. Eagle County election results. 11/11/2024
Taxpayer TABOR refunds. CAR 2025 leadership. Legal: Clearing up rumors on Settlement Agreements. 10/21/2024
Eagle County & Colorado market stats. 14 fall ballot measures. Buyers, Brokers & creative fee arrangements. 10/14/2024
New consumer guides. When the Buyer won't sign the agreement. Contract & practice changes FAQ. 10/7/2024
Contracts webinar. Membership Meeting. Appraisal valuation disparities. Insurance feedback survey. 9/30/2024
Accredited Buyer's Rep course. Fed rates & mortgages. Expo this week. TechHelpline benefit. 9/23/2024
State market stats. Web domain scam. Safety Month. AI and renting. VBR classes & events. 9/16/2024
August market stats. VBRF silent auction open! Safety Month and free webinar. NAR Consumer Guide. 9/9/2024
CAR market update. VMLS Update. Food Drive. New CEO for NAR. Helpful education and upcoming events. 8/19/2024
Updated VMLS Bylaws & Rules. New Colorado Forms & Contracts. Upcoming classes & events. 7/22/2024
New Colorado contracts August 1st. Importance of MLS safety fields. NAR meets with Dept of Justice. 7/1/2024
May market stats. Educate sellers on compensation. New affiliate directory. Volunteer in community. 6/10/2024
March market stats. Have the "value" conversation. Eagle County fraud notification. May classes. 4/15/2024
Mortgage rates steady. Surveys for open space and housing. Fair Housing Month fund drive. 4/8/2024
The importance of buyer agreements. Scam alert. Fair Housing Month. ABR class with CAR. 4/1/2024
Revised mortgage rate predictions. Updated videos on NAR settlement. Housing needs survey. 3/25/2024
NAR reaches agreement on home seller class action lawsuits. CAR's legislation update. 3/18/2024
February residential market stats. Membership Meeting. Fair Housing class. Avoiding tax scams. 3/11/2024
Existing home sales rise. Legislative call to action. Tax Year & URLs in Public Remarks. 3/4/2024
It's an Ethics year. Recognizing scam emails. Your CAR member benefits. Rent control op-ed piece. 1/3/2024
VBR's 2024 Annual Report
We're highlighting achievements and milestones our organization made over the past year. Thank you for being a part of these accomplishments.
Click here to see market stats, financials, BIG things we accomplished, and more.
Tools you can use!
Several helpful tools and resources can be found in the links below, like Commission updates, SentriLock one-day codes, and checking your Code of Ethics status with NAR.
ALL REALTOR® and Appraiser members are required to complete Fair Housing/ Anti-Bias training once in a three-year cycle.
The current cycle (Cycle 8) runs from January 1, 2025, ending on December 31, 2027. You are all on the same three-year cycle (this requirement has nothing to do with state licensing).
This is a requirement of the National Association of REALTORS® (NAR).
How many hours do I need to complete?
At least 2 hours of instruction for Fair Housing
How can I meet these requirements?
The VBR offers classes to our members, including Fair Housing and At Home With Diversity (AHWD). Please check class descriptions or contact the VBR to make sure you're taking the correct class.
I can't make a VBR class. Are there *other options?
Yes! There are options available online and with other providers. Always check with those providers (or check the class descriptions) to make sure they are qualifying courses.
- Online through VanEd.com, TheCEShop.com, and NAR.
- You can take classes with another association.
- NAR offers a few options to meet requirements.
- Fairhaven: A Fair Housing Simulation (free for Realtors® and Appraisers)
- At Home With Diversity (AHWD): Online
- Bias Override: Overcoming Barriers to Fair Housing (Find a provider in the link)
What about C2EX? Will it count?
Members who complete At Home With Diversity or Fairhaven as part of their C2EX (Commitment to Excellence) course work after 1/1/2025 will satisfy their Fair Housing requirement.
*Did you take a Fair Housing class with another provider? Please email mel@vbr.net. We'll use the certificate to update your record with NAR.
ALL REALTOR® and Appraiser members are required to complete Code of Ethics training once in a three-year cycle.
The current cycle (Cycle 8) runs from January 1, 2025, ending on December 31, 2027. You are all on the same three-year cycle (this requirement has nothing to do with state licensing).
This is a requirement of the National Association of REALTORS® (NAR).
How many hours do I need to complete?
Complete at least 2.5 hours of instruction for Code of Ethics. VBR-hosted classes are 3 to 4 hours of instruction.
How can I meet these requirements?
The VBR offers classes to our members, including Fair Housing and Ethics. Please check class descriptions or contact the VBR to make sure you're taking the correct class.
I can't make a VBR class. Are there *other options?
Yes! There are options available online and with other providers. Always check with those providers (or check the class descriptions) to make sure they are qualifying courses.
- Online through VanEd.com, TheCEShop.com, and NAR.
- You can also take classes with another association.
- Complete NAR's C2EX (Commitment to Excellence).
I'm not sure if I need to take Ethics.
You can check your status here with NAR.
*Did you take an Ethics class with another provider? Please email mel@vbr.net. We'll use your class certificate to update your record with NAR.
The National Association of REALTORS® (NAR) announced an agreement to end litigation of claims brought on behalf of home sellers related to broker commissions. This settlement received court approval in November 2024.
The MLS model has changed, and the VBR will continue sharing resources to help our members.
Click here for FAQ and resources!
You can get facts directly from NAR at facts.realtor. There are other resources, including infographics you can reference, post, and share:
The Clear Cooperation Policy has been in effect since 2019. However, some MLS participants are still scratching their heads about what Clear Cooperation is and why we have it.
This is why we've created tools to help members understand the Clear Cooperation Policy.
Click here for Clear Cooperation Policy info!
The goal of Clear Cooperation is to encourage and foster cooperation amongst brokers, which is the ultimate purpose of the MLS. Clear Cooperation also ensures all consumers have equal access to all properties available in the market to align with REALTORS®’ dedication to fair housing.
The Colorado Department of Regulatory Agencies has a helpful video and resources to help Brokers and clients spot potential real estate-related scams...and to help you stay safe and alert.
Click here for video and other resources.
Includes tips on recognizing and preventing title and wire fraud, rental and timeshare scams, predatory loans, and more.
VBR's Member Info Hub is now available to you to view classes and events, update and share your contact information, and access vital member resources.
Please "create an account" using the link below. You will use your email address (use the address on file with the VBR) and choose your own password.
New to using the Member Info Hub? Click here for instructions on using the Hub - including updating contact information, bio, photos, or logos.
NOTE FOR REALTORS®: The VBR account is separate from the MLS account. Your MLS log-in info is still the same (vbr. followed by your number).
Members can now see their invoices in their own records. If your office typically pays your MLS fees, you should communicate with them before submitting a payment.
Once your account is created, you will use it to log into vbr.net "VBR Login", and you have access to:
- Easy-to-use affiliate directory that can be shared with clients.
- Domus analytics
- Full monthly market statistics
The Colorado Real Estate Commission adopted new position statements in mid-2022.
The Division of Real Estate determined that the Commission’s existing position statements didn’t reconcile with today’s real estate market or provide relevant practice guidance. Some statements were combined, split into separate position statements, or were repealed. Effective immediately, the Commission adopted recodified position statements CP 2 through CP 29.
Click here to read the CREC statements.
The Colorado Association of REALTORS® hosts a great video series with CAR General Counsel Scott Peterson. Click here or the image below to view videos.
The Colorado Office of Radon Professionals began regulating Radon Measurement Professionals and Radon Mitigation Professionals on July 1, 2022.
Consumers should hire a licensed professional in their area as part of the home inspection process, as a radon check is included in this safety inspection. This will ensure that proper measurement and/or mitigation is conducted.
Real Estate Brokers should be aware that a list of licensees is available at dpo.colorado.gov. Use the "Search a License" feature to locate licensee details, including any disciplinary actions taken against a radon professional.
You may also find additional information regarding the licensure of radon measurement professionals and radon mitigation professionals in this informational booklet. The booklet also is available in Spanish. Feel free to share the attached PDF with your colleagues and community partners.
Please send any inquiries not addressed in the informational booklet to dora_dpo_licensing@state.co.us. Thank you.
The Division of Real Estate (Division or DORA) provides resources to those in the Colorado real estate marketplace who have questions to ensure their consumer protection is being met. This includes a collection of consumer protection resources designed to provide direction and guidance on common elements of buying a home in Colorado. Click here for more.
Click the image below to watch a special presentation with Cory Nicholson and Gary Kujawski of DORA. Cory and Gary discuss how brokers can best assist a buyer or seller in a real estate transaction involving an Home Owners Association (HOA).
Colorado Association of Realtors® (CAR) has recently created a Buyer Advisory and a Seller Advisory resource for members and consumers. This document was designed to assist a property owner in understanding many of the important documents and other considerations they will encounter before, during, and after the sales transaction. These documents are helpful tools that members can use.
Click to view the Buyer Advisory and the Seller Advisory.
The National Association of REALTORS®' Trademark Rules are designed to protect and promote the special meaning of the REALTOR® Marks, ensuring that the REALTOR® brand remains a valuable membership benefit. NAR's manual sets forth the trademark rules in detail to help members understand how to properly use the marks.
Click here for NAR's Membership Marks Manual.
Welcome Home Bags are great client gifts!
As a free benefit to all VBR REALTORS®, members who sell a home can pick up a bag to provide as a client gift for homebuyers. Please call 766-1028 to schedule a pick-up time.
Each cooler bag is full of quality items that can be used for activities in our community; a picnic blanket, set of wine tumblers, and a reusable Chico shopping tote. Thank you to our Affiliate sponsors; Collective Design Group, FirstBank, Title Company of the Rockies, Vacasa, Vail Management Company, and Walls + Floors/ The Paint Bucket for making this program possible.
We also offer links to helpful community resources on our Welcome Home Bag Resources page, such as info on local schools, energy saving programs, and more.
Wondering how to use ShowingTime? Need a refresher on Flexmls?
Click here for videos to help you make the best use of these products.
Also, check out the Flexmls Academy to learn what's new.
NAR Settlement FAQ and Resources
REALTOR® and Affiliate Benefits
What are your member benefits?
REALTORS® - as a member of VBR, you have National, State, and Local Realtor® membership. You are provided benefits and tools to enhance you both professionally and personally!
Affiliates - you qualify for promotional opportunities and other benefits, like discounted or free events. Please click here to learn more!
The Vail MLS offers our members a FREE PROACTIVE SAFETY AND LEAD INTELLIGENCE service.
Quickly becoming the industry standard for safety and prospect intelligence, FOREWARN is a revolutionary application that allows agents to have instant due diligence on prospects. In seconds, with as little information as a phone number or name, VMLS members can verify a prospect’s identity, criminal records, bankruptcies, liens, judgments, address history and property records all in one place, leading to safer and more productive interactions.
This is not only critical for your personal safety and efficiency but also a benefit to your listing homeowners, providing an added layer of protection for their homes and families through your vetting of prospective buyers.
For more information about setting up your account click here.
The VMLS Board reinstated one-day codes as a backup option for issues with the SentriConnect App, cell phone coverage, or other extenuating circumstances. After hearing the concerns of the members, the VBR and VMLS Board of Directors have approved to add back this feature.
Realtor®/Appraisers must continue to grant access to affiliates and unlicensed individuals such as contractors, inspectors, and photographers. The original reason for the change was because of liability risk to the Board by using the one-day codes. For example, if a member gives access to a person using a one-day code, and something happens during this time the person is in the property, or if the one-day code is shared with an unauthorized person. Since the VBR is providing the lockbox service, the liability could potentially fall to the association, because we would not have had a way to track who was in the property.
If members choose to use the one-day code feature, they are REQUIRED to input the first name, last name, and phone number of the person entering the property so that the MLS has the data needed for our liability. As part of the changes to the Rules and Regulations, a fee of $50 per occurrence will be issued to members who violate this requirement.
The SentriConnect Mobile App allows the listing agent to grant temporary access to their lockboxes that are assigned to a property for those who don't already have access like contractors, inspectors, and photographers. SentriConnect allows the listing agent to grant access to a specific lockbox for a specific duration of time and receive instant notifications of when the SentriConnect user accesses the lockbox.
Watch a video to learn more about SentriConnect.
How to use SentriConnect® (For Non-SentriLock subscribers)
How to grant SentriConnect® access with the SentriKey® Real Estate app.
